Privacy Notice

Last Updated: August 20, 2026

At Fanzoravan, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains what information we may collect when you visit or use our website, how that information may be used, when it may be shared, and the choices available to you regarding your personal information.

By accessing or using the Fanzoravan website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect different types of information.

Information You Provide to Us

You may provide personal information when you:

  • Place an order

  • Contact our customer support team

  • Subscribe to marketing or promotional communications

  • Participate in a promotion or other website activity

  • Submit information through forms on our website

The information collected may include:

  • Your name

  • Email address

  • Telephone number

  • Shipping address

  • Billing address

  • Order details

  • Information included in messages sent to our support team

Payment transactions may also require payment-related information. Payment processing is handled through authorized third-party payment providers, and we do not intentionally store complete debit or credit card numbers on our own systems.

2. Information Collected Automatically

When you visit Fanzoravan, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring or exit pages

  • General interaction with our website

  • Approximate location based on IP information

This information helps us understand how visitors use our website and allows us to improve site performance, security, functionality, and marketing effectiveness.

3. How We Use Your Information

We may use the information we collect for purposes such as:

Processing Your Orders

To confirm purchases, process payments, prepare and ship orders, provide tracking information, and communicate with you about your purchase.

Providing Customer Support

To respond to questions, investigate order-related issues, and provide assistance with products or services.

Improving Our Store

To understand how customers interact with our website and improve our products, services, website design, and overall shopping experience.

Marketing and Communications

With your consent where required by applicable law, we may send promotional emails, special offers, product updates, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.

Security and Fraud Prevention

To protect our customers, website, business, and payment processes from fraudulent, unauthorized, or potentially harmful activity.

4. Cookies and Similar Technologies

Fanzoravan and certain service providers may use cookies and similar technologies to support the operation of our website.

These technologies may be used for purposes including:

  • Keeping products in your shopping cart

  • Remembering website preferences

  • Understanding website traffic and performance

  • Measuring advertising effectiveness

  • Providing more relevant advertising

  • Detecting fraud and protecting website security

Some cookies are necessary for the proper operation of the website, while others may be used for analytics or advertising purposes.

You can manage certain cookies through your browser settings. Please note that disabling some cookies may affect the functionality of certain parts of our website.

5. Advertising and Analytics

We may work with third-party advertising, analytics, and technology providers to better understand website activity and measure the performance of our marketing campaigns.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our website and advertisements.

Depending on the services currently used by Fanzoravan, these providers may include advertising and analytics platforms such as:

  • Meta

  • Google

  • AppLovin

  • Shopify and other ecommerce service providers

Information collected through these technologies may be used to measure advertising performance, understand customer behavior, and deliver advertisements that may be more relevant to users.

Your options for managing personalized advertising may depend on the privacy settings offered by the relevant platform, your device settings, or your browser preferences.

6. When We May Share Information

Fanzoravan does not sell your personal information in exchange for money.

However, we may share certain information when necessary to operate our business and provide services to you.

Examples may include sharing information with:

  • Payment processing providers

  • Shipping and delivery partners

  • Ecommerce and website service providers

  • Customer support providers

  • Analytics providers

  • Advertising and marketing partners

  • Professional advisers or service providers when reasonably necessary

  • Government authorities or other parties when required by applicable law

We may also disclose information when necessary to protect our rights, investigate suspected fraud, enforce our policies, or protect the safety of our customers and business.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Sensitive information transmitted through our website may be protected using security technologies such as SSL encryption.

However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties.

These third-party websites operate independently and may have their own privacy practices and policies.

Fanzoravan is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

To submit a privacy-related request, please contact us using the information provided below.

Please note that certain information may need to be retained when required for legitimate business purposes, legal compliance, fraud prevention, dispute resolution, or transaction recordkeeping.

10. Children's Privacy

Fanzoravan is not intended to knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete the information.

If you believe that a child has provided personal information through our website, please contact us so that we can review the matter.

11. Marketing Emails

If you choose to receive marketing communications from Fanzoravan, we may occasionally send you information about products, promotions, special offers, or updates.

You may stop receiving promotional emails at any time by selecting the unsubscribe option included in the email or by contacting our customer support team.

Please note that even if you opt out of marketing messages, we may still send essential communications relating to your orders, account activity, customer service requests, or other necessary transactions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or services.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically so that you remain informed about how your information may be collected and used.

13. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy-related right, or need assistance regarding your personal information, please contact us.

Email:
support@fanzoravan.com

Phone / Text:
+1 (424) 419-1614

Company Name:
MS DRAGON (HONGKONG) LIMITED

Registered Address:
ROOM 01, 26TH FLOOR,
WORKING VIEW COMMERCIAL BUILDING,
21 YIU WAH STREET,
CAUSEWAY BAY, HONG KONG

Thank you for trusting Fanzoravan.