Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with Fanzoravan.

We work with fulfillment and logistics partners to deliver orders as efficiently as possible. This Shipping Policy explains how orders are processed, estimated delivery times, shipping charges, tracking, and other important delivery information.

Please review the information below before placing your order.

1. Order Processing

After your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your order.

Most orders are processed within 2 business days.

Business days do not include weekends or public holidays. During busy periods, promotional events, or seasonal demand, processing may take slightly longer.

Once your order has been handed over to the shipping carrier, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Costs

Shipping charges are calculated according to your order value and the delivery options available at checkout.

Standard Shipping

Orders that do not qualify for free shipping are charged a flat shipping fee of:

USD $5.99

The final shipping charge will always be shown during checkout before payment is completed.

Free Shipping

We offer FREE Standard Shipping on eligible orders with a merchandise value of:

$48.98 or more

The free shipping promotion may be subject to change or may not apply to certain destinations or special products. Any available shipping offer will be displayed during checkout.

3. Estimated Delivery Time

After processing and dispatch, delivery times will vary depending on the destination.

Estimated delivery timeframes are as follows:

Destination	Estimated Delivery Time
United States	7–12 business days
Canada	7–15 business days
United Kingdom	7–15 business days
Europe	7–15 business days
Australia	8–15 business days
New Zealand	8–15 business days
Asia	8–15 business days

Please note that these delivery estimates begin after your order has been processed and dispatched.

Actual delivery times may vary due to circumstances such as:

Customs inspections or clearance procedures
Carrier delays
Weather conditions
Public holidays
High shipping volume
Local delivery conditions

Fanzoravan cannot guarantee an exact delivery date.

4. Tracking Your Order

When tracking is available for your shipment, the tracking number will be sent to the email address provided during checkout.

Please allow up to 48 hours after shipment for tracking information to become active.

During international transportation, tracking updates may occasionally take longer to appear while a package is moving between logistics facilities.

If you have not received your tracking information after the normal processing period, please contact our support team with your order number.

5. Multiple Shipments

If you purchase more than one item, your products may occasionally be shipped separately.

This can happen when products are stored in different fulfillment locations or when inventory is available from different warehouses.

If your order is divided into multiple packages, the items may arrive at different times and may have separate tracking numbers.

You will not be charged an additional shipping fee solely because your order is shipped in multiple packages.

6. Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, VAT, or other charges may be applied by the destination country.

These charges are determined by local authorities and are outside the control of Fanzoravan.

Unless otherwise stated during checkout, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

7. Damaged Items

We want your order to arrive in good condition.

If your package or product arrives damaged, please contact us as soon as possible after delivery.

To help us review the issue, please provide:

Your order number
The email address used for the order
Clear photos or videos showing the damage
Photos of the product packaging when relevant

Please report damaged items within 7 days after delivery.

Our support team will review the information and, where the claim is approved, may offer an appropriate solution such as a replacement, partial refund, or full refund in accordance with our Refund Policy.

8. Packages Marked as Delivered

Once a shipment has been marked as Delivered by the carrier, responsibility for receiving and securing the package generally passes to the customer.

If you cannot locate a package that is marked as delivered, we recommend that you:

Check around your delivery location.
Ask household members, neighbors, or building management.
Check whether the carrier left the package in an alternate location.
Contact the shipping carrier directly for additional delivery information.

Fanzoravan may assist by providing available tracking information, but we cannot guarantee a refund or replacement for packages that the carrier confirms were successfully delivered, except where required by applicable law or where the circumstances of the case warrant a different resolution.

9. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at:

support@fanzoravan.com

We will do our best to update the information if the order has not yet entered fulfillment or been dispatched.

Once an order has been shipped, we may not be able to change the delivery address.

Fanzoravan may not be responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

10. Contact Us

If you have questions about shipping, delivery, or an existing order, please contact our support team.

Email:
support@fanzoravan.com

Phone / Text:
+1 (424) 419-1614

For faster assistance, please include your order number and the email address used during checkout.

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